I receive a "source text count error"

There are several possible causes for the "source text count error." 

1. Security restrictions have been set for the file
   If the file has security restrictions such as a password or encryption, it may not be translated. Try first removing the security restrictions on the file. 

2. The PDF file has been set to "Printing disabled"
   Check the security settings of the PDF file. If only [Printing] is "Allowed," and all other settings are "Not allowed," it will cause an error. 

• • [Copy content] 
  • [Extract content for accessibility] 
  • [Extract pages] 

    Set the above settings to "Allowed" and then see if translation can be performed. 

3. The page size of the PDF file exceeds 1,376 mm (vertical or horizontal)
   Try changing the page size so that one side is 1,376 mm or less. 

4. The Excel file has an object containing ActiveX
   This will occur if there is an object containing ActiveX in the Excel file. Delete the object containing ActiveX and try again. 

5. Other

• • There is a line feed (Shift+Enter) or tab character along with a footnote in the same paragraph 
  • There is a line feed (Shift+Enter) along with a comment in the same paragraph 

    In the above cases, if there is a relevant part in the translated sentence, try deleting the line feed (Shift+Enter) part and translate it again.